Frequently Asked Questions

General

Yes, we ship to Canada! There is a $60 flat rate shipping fee for orders shipped to Canada.

Currently, we are only shipping within the U.S. (inc. Alaska and Hawaii) and Canada.

Yes! We are currently offering two financing options: Shop Pay (pay in 4 installments) and PayPal financing. If you qualify, you can choose financing as your payment method during checkout.

Currently, order processing times are about 4-6 weeks. We are working hard to reduce the time it takes to get an order ready for shipping.

We have a 60-days money-back guarantee return policy. Terms apply. See our full return policy here.

Product Information

NuChair is proudly built in the United States using primarily domestic and some imported parts. It is also supported and serviced in the United States.

NuChair is fully-adjustable for seating height, seat angle, and front support position. It has been extensively tested and confirmed to fit people of any height. There is a 250 lbs. weight limit.

NuChair's unique geometry does more than just provide a front support to lean on. NuChair maintains your standing posture, from your head down to your pelvis, while you sit. Automatically. This is called neutral posture. You'll get some relief turning your chair around and getting something to lean on, but you'll still have some forces of strain that lead to sitting back pain.

Whoever made the first chair got it backwards! Everything you do in your chair is in front of you, and that pulls you forward causing strain and pain. Locking the front support where you like it and gently relaxing into it provides the comfort you lay back into a conventional chair for, while still maintaining your perfect neutral posture. Sure, you can adjust your NuChair's seat flat, turn it around, or grab your old chair, but you'll find the desire to do this less and less as you experience the benefits of NuChair.

No. You might want to use your NuChair without the front support installed for a variety of reasons. If you're wearing clothing that makes it difficult to sit in NuChair, such as a dress or very tight clothing, you can remove the front support and sit down on the seat from the front. You'll still feel the comfort and relief that NuChair provides by seating you in neutral posture. And don't worry about sliding off, NuChair's seat is specially molded with 5 layers of foam and gel, and a hidden pommel that keeps you from sliding forward.

That's really a personal preference. Of course, NuChair provides a healthier way to sit, putting you in better posture and promoting deeper breathing. But there might be times when you want to lay back in your easy chair and chill. Some NuChair owners use their NuChair all the time when sitting at their desk or workplace. You should find your comfort zone in the first couple of months and decide what's best for you. You definitely will find that using NuChair regularly helps you tolerate sitting in your car seat or conventional chair without pain. You'll even walk with better posture.

No. In fact, NuChair gives you more room when you're not sitting. Just spin NuChair around and it slides almost completely under your desk, with only the front support remaining. Or remove the upright and roll the stool completely under your desk, leaving room for another seating device or for standing.

If you're leaning forward too much, or looking down at your computer screen, you're not in a good ergonomic position. Try sitting in your NuChair with the front support removed, this will get you to find your natural balanced posture you have when standing. And raise your monitor up to eye level. If you work for hours on a laptop you should have a second monitor plugged in that sits at your eye level. You should do this no matter what chair you use.

Good ergonomic posture has to do with the natural balance and alignment of your spine and skeletal system. There are a lot of specific body parts and positions, here are a few key points to pay attention to when sitting:

• Head is neutrally balanced
• Chin is parallel to the floor
• Shoulders are even and neutral - not pulled back or slouched forward
• Spine is neutral - no hunching or arching of the upper or lower back
• Upper arms hanging at your side, elbows straight and below the shoulders
• When working at a computer, lower arms are just past parallel with your hands slightly lower than your elbows
• Hips even and tilted slightly forward (as when you're standing)
• Knees even to slightly lower than your hips, pointing forward
• Feet flat on the floor
• These leg positions can also be altered where you legs point further down with your feet back and under your seat. This position will still maintain your spinal and core posture.

NuChair will help you sit with good posture, but there are plenty of other things you do that will put your spine out of alignment. A good Chiropractor/Physical Therapist can help with your overall physical health and wellbeing.

When you sit in conventional chairs you compress your lungs and ribcage by up to 80% (!) with a pronounced slouch. Lung compression from this posture results in less space for your lungs to expand when you breathe, and limits the amount of air that fills your lungs. Sitting in NuChair expands your lungs, allowing deeper breathing and greater oxygenation. Some of the benefits are:

• Improves focus, concentration, and alertness
• Increases energy and productivity
• Reduces fatigue, you feel more refreshed through the day
• Speeds up recovery from workouts and heavy physical exertion

Learn more about the benefits of NuChair here.

Absolutely! If your job requires you to lean forward and over your work, you're putting tons of stress on your back. NuChair's front support design reduces most of the stress on your back. NuChair's patented seat geometry far outperforms other front support chairs in alleviating the strain and stress on your lower back.

Yes.

NuChair - Frequently Asked Questions

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